Frequently asked questions

Clear answers before you begin.

What documents should I upload?

Buyer orders, worksheets, financing proposals, trade appraisals, vehicle listings, window stickers, screenshots, product menus, and any page containing numbers you want reviewed.

Are all intake questions required?

No. Only first name, last name, email, phone, trade decision, purchase type, and estimated credit range are required. Trade details become required only when a trade is selected.

How quickly will I hear back?

The typical response time is 15 minutes to 24 hours, depending on document complexity and current volume.

Do you guarantee savings?

No. Car Clarity provides independent analysis and negotiation assistance, but no specific savings, approval, rate, trade value, or dealership response is guaranteed.

How is payment processed?

Payment is intended to be processed through secure Stripe Checkout. Full card numbers are not collected through the Netlify intake form.

What happens if I upgrade?

If you begin with the $99 Deal Review and later upgrade, the full $99 is credited toward the $499 Pre-Negotiated Broker Service.